Barbara A. Frey earned her D.Ed. from Pennsylvania State University and her M.Ed. from the University of Pittsburgh. Currently, she is a Senior Instructional Designer for Pitt Online where she provides support and training to faculty teaching online courses. In addition, she is a Master Reviewer and Trainer for Quality Matters, a non-profit organization that promotes high quality online learning in higher education. Her research interests include online learning, program evaluation, instructional design and technology, and faculty development.