University of Pittsburgh

Student Resources

As a University of Pittsburgh online student you will have access to the same resources as our on-campus students.

Help Desk Support

The Technology Help Desk is available 24 hours a day, seven days a week to answer all of your technology-related questions.

They can be reached by phone at 412-624-HELP [4357], by email at, or by submitting a Help Desk Problem Report form.

You can also read our online help sheets for detailed instructions on a wide variety of services, including email, anti-spyware software, the Web portal, spam and virus filtering, and more.

Semester Schedule

Check out what courses are offered in the upcoming semester and plan ahead!
Visit the Spring 2015 page for the full course lineup!

Technical Requirements

A list of technical requirements can be found in the support section.

University Writing Center

The University of Pittsburgh Writing Center provides one-on-one tutoring to Pitt students seeking help with their writing. If you are a campus-based student, you may set up a face-to-face appointment using the online scheduler.

If you are a Pitt Online student, please send an email to to schedule an appointment. Online tutoring sessions will be conducted in real time by means of a Web-conferencing tool. Students may schedule one hour-long session per week. If you miss a scheduled session without notifying the Writing Center in advance, you will not be permitted to schedule further appointments.

Fall Student Welcome Letters

Please review Student Welcome Letters for your respective program. The Welcome Letters contain information about accessing your course(s) and components of the online class! All Welcome Letters are the Fall 2151 Semester:

School of Nursing Welcome Letter

School of Education Welcome Letter

Graduate Certificate in Gerontology Welcome Letter

MLIS: Pitt Online Welcome Letter

Virtual Student Orientation Now Available Digitally!

The Virtual Student Orientation is a webinar that will introduce you to the basics of CourseWeb, as well as the resources available to you as a Pitt Online student!

Click New Student Orientation to view!


Each University of Pittsburgh student is assigned an advisor who will follow you through your path of studies. Your advisor will provide guidance on course selection.

Office of Veterans Services

We facilitate the transition of veterans from military to University life, support their ongoing academic success, and assist veterans, guardsmen, reservists, spouses, and dependents in receiving their military education benefits. Veterans Services website.


Online students at the University of Pittsburgh have access to the same library resources as our on-campus students. The mission of the University Library System is to provide and promote access to information resources necessary for the achievement of the University's leadership objectives in teaching, learning, research, creativity, and community service, and to collaborate in the development of effective information, teaching, and learning systems (see our official Mission Statement). We are committed to excellence in service to our user community (see our Quality Service Commitment Statement).

The University of Pittsburgh libraries and collections provide a wealth of information and services to the faculty, students, staff, administrators, and researchers of the University. In fiscal year 2004, the University's collections totaled more than 4.6 million volumes and more than 45,000 periodical subscriptions. Of this total, the ULS has approximately 3.9 million volumes. Our collection of electronic resources is growing rapidly and now includes thousands of databases, over 25,000 electronic journal titles, and over 170,000 electronic books.

Other University of Pittsburgh libraries include the Barco Law Library and the Health Sciences Library System. Make sure to visit our Access a Librarian Page, if you need help at

Recorded Health Sciences Library Workshop

Pitt Online now offers a recorded Health Sciences Library Workshop! This information session shows how to access and use the Health Sciences Library System.

To download the Health Sciences Library Workshop, please click here!

University Store on Fifth

You can order your textbooks online from The University Store on Fifth. Once you've accessed this homepage, you will see a variety of options for textbook reservations. Please order your textbooks as soon as possible.

Disability Services

Pitt Online courses use a variety of media and technologies in our courses, so we've compiled a list of Accessibility Statements for each technology. Accommodations are available for students enrolled in online programs. Contact the Office of Disability Resources & Services for more details.

University of Pittsburgh Testing Center

Some courses at Pitt Online may require students to complete an examination under proctored supervision. The University of Pittsburgh Testing Center will contact each student individually approximately three weeks ahead of the exam to assist you with locating a proctoring facility that's convenient for you. Once a proctoring facility is identified, students may schedule a testing session that fits their schedule. Click Testing Center for more information.

Virtual Communities

Unite with classmates and colleagues in our virtual communities! Pitt Online is active in social networking, especially Facebook and Twitter. In addition, the University publishes a variety of publications - read more on our Virtual Community page!