University of Pittsburgh

Student Resources

As a University of Pittsburgh online student you will have access to the same resources as our on-campus students.

Help Desk Support

The Technology Help Desk is available 24 hours a day, seven days a week to answer all of your technology-related questions.

They can be reached by phone at 412-624-HELP [4357], by email at, or by submitting a Help Desk Problem Report form.

We encourage you to visit Pitt's Information Technology page for additional information about Pitt's Services, Software and Security protocols.

Semester Schedule

Check out what courses are offered in the upcoming semester and plan ahead!
Visit the Fall 2015 page for the full course lineup!

Technical Requirements

A list of technical requirements can be found in the support section.

University Writing Center

The University of Pittsburgh Writing Center provides one-on-one tutoring to Pitt students seeking help with their writing. If you are a campus-based student, you may set up a face-to-face appointment using the online scheduler.

If you are a Pitt Online student, please send an email to to schedule an appointment. Online tutoring sessions will be conducted in real time by means of a Web-conferencing tool. Students may schedule one hour-long session per week. If you miss a scheduled session without notifying the Writing Center in advance, you will not be permitted to schedule further appointments.

Fall Student Welcome Letters

Please review Student Welcome Letters for your respective program. The Welcome Letters contain information about accessing your course(s) and components of the online class! All Welcome Letters are for the Fall 2161 Semester:

School of Nursing Welcome Letter

School of Education Welcome Letter

Graduate Certificate in Gerontology Welcome Letter

MLIS: Pitt Online Welcome Letter

Graduate School of Public and International Affairs (GSPIA)

Virtual Student Orientation Now Available Digitally!

The Virtual Student Orientation is a webinar that will introduce you to the basics of CourseWeb, as well as the resources available to you as a Pitt Online student!

Click New Student Orientation to view!


Each University of Pittsburgh student is assigned an advisor who will follow you through your path of studies. Your advisor will provide guidance on course selection.

Office of Veterans Services

We facilitate the transition of veterans from military to University life, support their ongoing academic success, and assist veterans, guardsmen, reservists, spouses, and dependents in receiving their military education benefits. Veterans Services website.

University Libraries

Online students at the University of Pittsburgh have access to the same library resources as our on-campus students. The University Library Systems provide access to information resources necessary for the achievement of the University's leadership objectives in teaching, learning, research, creativity, community service, and to collaborate in the development of effective information, teaching, and learning systems. The collections provide a wealth of information and services to the faculty, students, staff, administrators, and researchers of the University. In fiscal year 2013, the University’s 23 libraries and collections have surpassed 6.8 million volumes. In addition, they contain more than 5.5 million pieces of microforms, and more than 186,000 current serials, including both print and electronic.

There are several library systems available to Pitt Online students:

  • The University Library System houses collections in the humanities and social sciences, and includes area studies, psychology, computer science, and maps. Of the collections listed above, the following are located in Hillman Library: Hillman, African American, Buhl, East Asian, Government Documents, and Special Collections.
  • The Health Sciences Library System comprises several libraries that support the educational, research, patient care, and service activities of the schools of the health sciences (Medicine, Dental Medicine,
    Pharmacy, Health and Rehabilitation Sciences, Nursing, and Public Health) as well as the hospitals of the University of Pittsburgh Medical Center.
  • The Barco Law Library was originally conceived as both a law library and a research center. The current collection includes all of the major legal databases as well as 468,000 volumes and volume equivalents.

Recorded Health Sciences Library Workshop

Pitt Online now offers a recorded Health Sciences Library Workshop! This information session shows how to access and use the Health Sciences Library System.

Click Health Sciences Library Workshop to download the webinars!

University Store on Fifth

You can order your textbooks online from The University Store on Fifth. Once you've accessed this homepage, you will see a variety of options for textbook reservations. Please order your textbooks as soon as possible.

Disability Services

Pitt Online courses use a variety of media and technologies in our courses, so we've compiled a list of Accessibility Statements for each technology. Accommodations are available for students enrolled in online programs. Contact the Office of Disability Resources & Services for more details.

University of Pittsburgh Testing Center

Some courses at Pitt Online may require students to complete an examination under proctored supervision. The University of Pittsburgh Testing Center will contact each student individually approximately three weeks ahead of the exam to assist you with locating a proctoring facility that's convenient for you. Once a proctoring facility is identified, students may schedule a testing session that fits their schedule. Click Testing Center for more information.

Virtual Communities

Unite with classmates and colleagues in our virtual communities! Pitt Online is active in social networking, especially Facebook and Twitter. In addition, the University publishes a variety of publications - read more on our Virtual Community page!