Welcome to Pitt Online!
If you have taken a course with Pitt Online previously, welcome back! We are happy to have you with us. Most of this information will be familiar, but please take a moment to reacquaint yourself.
If you are a new student at the University, you will receive a welcome letter from Computing Services and Systems Development (CSSD) that contains your University credentials (username/password). These credentials grant you access to Pitt Passport. This is the official portal of the University of Pittsburgh, through which you can access your online course(s), email, and other resources. If you have not received this information, please submit a help ticket at or call 412-624-HELP . As an online student, your course work will take place entirely over the Internet. In preparation for the term start, consider viewing the Student Orientation. Below is some information to help you get started:
Courses will be available for access 3 days before the start of the term! You will access your course through Pitt Passport (Figure 1). Once you’ve accessed the main menu, you’ll want to select CourseWeb to access your online courses (Figure 2).
Student Knowledge Base
Looking for ways to get the most out of your online course experience? Use the Student Knowledge Base to review articles, read about best practices and learn the tools that are at your disposal in CourseWeb.
The Student Orientation is a virtual webinar that will introduce you to the basics of CourseWeb, as well as the resources available to you as a Pitt Online student! Please watch at your convenience – it’s only 20 minutes!
Community Tools in CourseWeb
CourseWeb has several new collaborative tools available for you to communicate with faculty, classmates, and others in the Pitt Learning Community. Spaces allow you to connect with other People in the CourseWeb community, and Messages allow you to send simple communications to classmates and faculty. Create a Profile in Blackboard, and get started! The tools are all accessible through the Global Navigation menu. Contact the Pitt Help Desk if you need assistance with any of these tools!
You can order your textbooks online from The University Store on Fifth. Once you’ve accessed the store’s homepage, you will see a variety of options for textbook reservations. Please order your textbooks as soon as possible. You’ll also find technology, gifts and clothing for sale (Figure 3).
If you encounter technical difficulties at any time, please contact the Computing Services & Systems Development [CSSD] Help Desk. You can reach them any of the following ways:
Submit a ticket to the CSSD Help Desk
Call 412-624-HELP 
Email at email@example.com
The University Library System is very beneficial for students enrolled in the Graduate School of Public Health. You’ll find a Libraries & Research tab in your course, that takes you directly to access pages for the University Library System. You can access thousands of digital resources from off-campus. Make sure you take advantage of these fantastic resources early and often! When accessing the library from off-campus, EZProxy connects you to the library system. Pitt Online has created a virtual Library Series to assist you with various search engines in Pitt’s libraries. The University Library Series illustrates the resources available to you through the Library’s homepage, http://library.pitt.edu.
Office of the Registrar
Each online course at the School of Nursing includes information about how to navigate the online course management system. This tab is also accessible from the left navigation menu and contains tips and tricks to help you access your online materials.
Once you’ve accessed your CourseWeb class, the Faculty Info page will provide contact information and a short bio on your instructor (Figure 4).
To review the Schedule or Course Syllabus, click on the appropriate titles in the navigation menu (Figure 5). You’ll find course objectives, grading rubrics, due dates and other important course information on these documents. Use them to help plan your time efficiently and ensure that you’re satisfying to course deadlines.