Resources for Students

As a Pitt Online student, you will have access to the same resources as our on-campus students.

Jump to:

Welcome Back to top

Student Welcome Letters: Back to top

Please review Student Welcome Letters for your respective program. The Welcome Letters contain information about accessing your course(s) and components of the online class!

Disability Services: Back to top

If you have a disability for which you are or may be requesting an accommodation, you are encouraged to contact both your instructor and the Office of Disability Resources and Services (DRS), 140 William Pitt Union, (412) 648-7890/ (412) 383-7355 (TTY) or visit the DRS web site as early as possible for more information. DRS will verify your disability and determine reasonable accommodations for this course.

Pitt Online courses use a variety of media and technologies in our courses, so we’ve compiled a list of Accessibility Statements for each technology.

Office of Veterans Services: Back to top

The Office of Veterans Services facilitates the transition of veterans from military to University life, support their ongoing academic success, and assist veterans, guardsmen, reservists, spouses, and dependents in receiving their military education benefits.

Preparing for Your Online Course Back to top

Virtual Student Orientation: Back to top

The Virtual Student Orientation is a webinar that will introduce you to the basics of CourseWeb, as well as the resources available to you as a Pitt Online student!

You will use a variety of communication tools during your course work at Pitt Online. Click Navigating CourseWeb for instructional guides and videos that will assist you!

Technical Requirements: Back to top

A list of supported browsers can be found in our Knowledge Base. In some Pitt Online courses, a computer or mobile device with a camera and microphone may be necessary to communicate with your instructor and peers.

University Store on Fifth: Back to top

You can order your textbooks online from The University Store on Fifth. Once you’ve accessed this homepage, you will see a variety of options for textbook reservations. Please order your textbooks as soon as possible.

Panther Badge Request: Back to top

As a University of Pittsburgh student, you have the option of requesting a Panther Card which allows you to:

  • Physically check out library assets from all library systems on the Pittsburgh campus.
  • Access any of the computer labs on the Pittsburgh campus.

To request a badge, please fill out this form.

During Your Online Course Back to top

Academic Advising: Back to top

Each University of Pittsburgh student is assigned an advisor who will follow you through your path of studies. Your advisor will provide guidance on course selection.

University Libraries: Back to top

Online students at the University of Pittsburgh have access to the same digital library resources as our on-campus students.

There are several library systems available to Pitt Online students:

  • The University Library System [ULS] houses collections in the humanities and social sciences, and includes area studies, psychology, computer science, and maps. Of the collections listed above, the following are located in Hillman Library: Hillman, African American, Buhl, East Asian, Government Documents, and Special Collections.
  • The Health Sciences Library System [HSLS] comprises several libraries that support the educational, research, patient care, and service activities of the schools of the health sciences (Medicine, Dental Medicine,
    Pharmacy, Health and Rehabilitation Sciences, Nursing, and Public Health) as well as the hospitals of the University of Pittsburgh Medical Center.
  • The Barco Law Library was originally conceived as both a law library and a research center. The current collection includes all of the major legal databases as well as 468,000 volumes and volume equivalents.

When you are connecting from off-campus, EZProxy allows you to access the library systems from a remote location.

Using My Pitt Video (Panopto) Back to top

You may be asked to record a video or presentation using the University’s video capture service, My Pitt Video (powered by Panopto). Review the Getting Started With Panopto page to prepare for this experience.

Virtual Library Series: Back to top

Pitt Online has created two virtual Library Series to assist students with using various search engines in Pitt’s libraries. The Health Sciences Library Series shows how to use the Health Sciences Library System, with special segments dedicated to PubMed; and the University Library Series illustrates the resources available to you through the Library’s homepage,

Help Desk Support: Back to top

The Technology Help Desk is available 24 hours a day, seven days a week to answer all of your technology-related questions.

They can be reached by phone at 412-624-HELP [4357], by email at, or by submitting a Help Desk Problem Report Form.

We encourage you to visit Pitt’s Information Technology page for additional information about Pitt’s Services, Software and Security protocols.

University Writing Center: Back to top

The University of Pittsburgh Writing Center provides one-on-one tutoring to Pitt students seeking help with their writing.

Instructions for using a Writing Center tutor for an online consultation:

  1. Visit the University of Pittsburgh Writing Center appointment scheduling website at
  2. Register for an account with the University of Pittsburgh Writing Center. This information is different than your Pitt log-in credentials, though you must use a Pitt email address.
  3. Under “Choose a Schedule,” select the term (e.g., 2187) and “O’Hara Student Center.”
  4. In the Schedule, look for a tutor who has the words “face-to-face or online” under her name. Identify the time that is convenient for you and double-click a white box to enter your information. Select the online option for the appointment. Include the instructor, course, and what you would like to work on. Then, click “Save Appointment.”
  5. You will receive an email confirmation with a link in case you need to change or cancel the appointment.
  6. A few minutes before your appointment time log in to the schedule site again and click on your appointment to enter the workspace. You can find more information at

NOTE: If you prefer to have a telephone consultation, call 412-624-6556 to make arrangements.

University of Pittsburgh Testing Center: Back to top

Some courses at Pitt Online may require students to complete an examination under proctored supervision. The University of Pittsburgh Testing Center will contact each student individually approximately three weeks ahead of the exam to assist you with locating a proctoring facility that’s convenient for you. Once a proctoring facility is identified, students may schedule a testing session that fits their schedule.

Complaint Process Back to top

Information regarding the complaint process.